Shipping and Return Policy
At Starshub, we understand the importance of a seamless shopping experience. That's why we have carefully crafted our shipping and return policy to ensure your satisfaction. Read on to learn more about our policies and how they benefit you.
Shipping
When it comes to shipping, we strive to provide fast and reliable service. We partner with trusted shipping carriers to ensure your order arrives in a timely manner. Here are some key points to note:
- We offer free shipping on all orders over Rs2500
- For orders below Rs2500, a flat shipping fee of Rs200 will be applied.
- Once your order is placed, it will be processed and shipped within 1-2 business days.
- Shipping times may vary depending on your location, but you can expect your package to arrive within 3-7 business days.
- Tracking information will be provided so you can easily monitor the progress of your shipment.
Rest assured, we take great care in packaging your items to ensure they arrive in pristine condition. In the unlikely event that your package is damaged during transit, please contact our customer support team for assistance.
Returns
We want you to be completely satisfied with your purchase from Starshub. If for any reason you are not, we offer a hassle-free return policy. Here's what you need to know:
- We accept returns within 14 days of the delivery date.
- Returned items must be unused, in their original packaging, and in the same condition as when you received them.
- Once your return has been received and inspected, we will send you an email to notify you that we have received your returned item. A refund will be processed, and your payment will automatically be returned to your credit card or original method of payment within 7 business days.
If you have any questions or need further assistance regarding our shipping and return policy, please don't hesitate to reach out to our friendly customer support team. We are here to help!