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Shipping and Return Policy

Shipping and Return Policy

At Starshub, we understand the importance of a seamless shopping experience. That's why we have carefully crafted our shipping and return policy to ensure your satisfaction. Read on to learn more about our policies and how they benefit you.

Shipping

When it comes to shipping, we strive to provide fast and reliable service. We partner with trusted shipping carriers to ensure your order arrives in a timely manner. Here are some key points to note:

  • We offer free shipping on all orders over Rs2500
  • For orders below Rs2500, a flat shipping fee of Rs200 will be applied.
  • Once your order is placed, it will be processed and shipped within 1-2 business days.
  • Shipping times may vary depending on your location, but you can expect your package to arrive within 3-7 business days.
  • Tracking information will be provided so you can easily monitor the progress of your shipment.

Rest assured, we take great care in packaging your items to ensure they arrive in pristine condition. In the unlikely event that your package is damaged during transit, please contact our customer support team for assistance.

Returns

We want you to be completely satisfied with your purchase from Starshub. If for any reason you are not, we offer a hassle-free return policy. Here's what you need to know:

  • We accept returns within 7 days of the delivery date.
  • Returned items must be unused, in their original packaging, and in the same condition as when you received them.
  • To initiate a return, please contact our customer support team with your order details.
  • Once your return is approved, you will receive a return shipping label via email.
  • Simply package the item securely, attach the return label, and drop it off at your nearest shipping location.
  • Once we receive the returned item, we will process your refund within 3-5 business days.
  • Please note that shipping fees are non-refundable, and return shipping costs will be deducted from your refund.

If you have any questions or need further assistance regarding our shipping and return policy, please don't hesitate to reach out to our friendly customer support team. We are here to help!